From May 27th to 29th, 2025, the highly anticipated CommunicAsia, one of Asia's premier platforms for digital transformation and technological innovation, was successfully held at the Singapore Expo. This exhibition covered a wide range of communication fields, attracting over 1200 exhibitors and 50,000 visitors. Among them, Synway, a well - known name in the communication industry, made a remarkable appearance with its advanced analog FXS/FXO VoIP gateways, digital E1/T1 VoIP gateways, IP phones, and access points, becoming a highlight of the exhibition.
Synway's SMG series of analog voice gateways demonstrated their prowess at the exhibition. These gateways are designed to connect traditional telephones, fax machines, and PBX systems to IP - based telephone networks. For instance, the SMG1000 series, with its optimized background noise suppression, mute suppression, and network environment adaptation features, significantly improves the PESQ value in IP communication. This ensures clear voice quality even in complex network conditions and full - load usage scenarios. With a connection success rate of over 99.99% from FXO external lines to IP terminals or softphones, it provides a reliable communication foundation for enterprises. It also has rich interfaces, including RJ11, RJ45, and RJ21, facilitating convenient implementation and deployment.
In the healthcare and hospitality industry, the SMG1000 series analog gateways play a crucial role. In a large hospital network, where traditional medical communication devices like nurse call systems and emergency phones are still widely used, these analogy VoIP gateways enable seamless integration with modern IP - based communication platforms. This integration allows doctors and nurses to receive critical patient calls and emergency alerts on their IP phones or mobile devices, no matter where they are within the hospital campus. For example, during a busy shift in the emergency room, the analog gateway ensures that every call from patients or other departments reaches the relevant medical staff promptly, with crystal - clear voice quality, helping to save precious time in emergency situations.
In the financial sector, where security and reliability of communication are of utmost importance, Synway's digital E1/T1 VoIP gateways shine. For a major bank with numerous branches across the country, the SMG3000 - B4 digital E1 trunk gateways are used to establish a secure and high - speed communication network between branches and the headquarters. These gateways handle large volumes of data - intensive transactions, such as inter - branch fund transfers, customer information exchanges, and real - time market data feeds. The high - speed T.38 IP fax capabilities also enable the bank to send and receive important legal documents, contracts, and financial statements securely and efficiently, ensuring that the bank's operations run smoothly without any communication glitches.
In educational institutions, Synway's IP phones offer unique advantages. In a university campus, IP phones can be installed in classrooms, administrative offices, and dormitories. Professors can use the one - click dialing feature to quickly connect with students, teaching assistants, or other faculty members. The call transfer function is especially useful in administrative offices, where staff can easily transfer calls to the appropriate department or person. Additionally, the voicemail feature allows students to leave messages for their professors outside of office hours, facilitating better communication and academic support. The IP phones' ability to integrate with existing campus communication systems also means that students can receive important announcements and notifications directly on their phones, enhancing campus communication efficiency.
In large - scale event venues, like convention centers hosting international conferences or stadiums during major sports events, Synway's access points are indispensable. During a large - scale international trade fair held in a convention center, thousands of exhibitors, visitors, and event staff need to access the internet simultaneously. Synway's access points, with their high - density user access support, ensure that everyone can connect to the network without experiencing slowdowns or disconnections. The strong anti - interference ability of these access points also means that the wireless network remains stable even in the presence of multiple other wireless devices operating in the same frequency range. This allows exhibitors to showcase their products online, visitors to access event information, and event staff to manage the event smoothly, all through a reliable wireless network.
At the exhibition, Synway presented comprehensive communication solutions tailored to different industries. For example, in the corporate sector, by integrating analog FXS/FXO gateways, digital E1/T1 VoIP gateways, IP phones, and access points, a unified communication system can be established. This system allows employees to communicate seamlessly, whether they are using traditional telephones, IP phones, or mobile devices. In a multi - branch enterprise, the analog and digital gateways can be used to connect different branches' PBX systems to the IP network, enabling cost - effective long - distance communication. The access points ensure that employees in the office can access the network wirelessly, improving work efficiency.
In the hospitality industry, Synway's integrated communication solutions offer a complete package. Hotels can use analog FXS VoIP gateways to connect their existing in - room phones to the IP network, reducing long - distance call costs. IP phones can be installed in hotel lobbies, front desks, and guest rooms, providing guests with convenient communication options and hotel staff with efficient communication tools. Access points placed throughout the hotel, including in guest rooms, restaurants, and meeting rooms, offer guests high - speed wireless internet access, enhancing their overall stay experience.
In the field of call centers, Synway's products also have significant applications. The high - reliability analog FXS/FXO and digital E1/T1 gateways can handle a large number of incoming and outgoing calls, while the IP phones provide call center agents with clear voice communication and convenient operation. The access points can ensure that mobile agents can also stay connected to the call center system, expanding the flexibility of call center operations.
Synway's participation in CommunicAsia 2025 not only showcased its advanced products and solutions but also had a positive impact on the communication industry. By demonstrating the capabilities of its analog gateways, digital gateways, IP phones, and access points, Synway provided new ideas and solutions for the development of the communication industry. Its products can help enterprises and organizations to improve communication efficiency, reduce communication costs, and enhance the quality of communication services.
In conclusion, Synway's performance at CommunicAsia 2025 was remarkable. Its analog FXS and FXO VoIP gateways, digital E1/T1 VoIP gateways, IP phones, and access points demonstrated the company's technical strength and innovation ability. As the communication industry continues to develop, Synway is expected to play an even more important role in promoting the digital transformation and development of the communication field.
About Synway
As a
leading designer of Telecom hardware and IP communications, Synway has
been specialized in providing VoIP Gateway, Softswitching Platform, CTI
Voice Board and Call Logging Hardware since the 1990s. Over 3,000
solution providers from 56 countries have benefited from Synway’s widest
product portfolios and decades of service expertise and applied
Synway’s signaling and media processing technologies into Unified
Messaging, Call Center, SIP Trunking, Soft Switching, and more IP
communications.