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In the operational process of call center and OBD, CPS(call per second) always is a key target that Call center operators want to constantly improve, and could have the impact on OPEX and ROI of the whole system.
2015-12-28
VoIP2DAY will be visited by telecommunications, IP communications & IP telephony professionals, software developers and IT channel professional members.
2015-11-28
Call recording, as a basic function of communication system, has its tangible value and been widely used. At present, Synway has the world's most complete production range, including: Analog passive recording, E1/T1 passive recording, digital phoneset passive recording, VoIP recording and others.
2015-10-18
Synway Information Engineering and Everest Communications Group today, have announced an agreement for Everest Communications Group to become the Premium Distributor of Synway products in North America.
2015-09-27
SIMbank is Synway's latest security device used jointly with Synway’s SMG4000 series wireless gateway through the network. With SIMbank, SMG4000 wireless can leverage SIM cards remotely, which realize interdependency and separation between Wireless gateway and remote SIM cards. In addition, as a com
2015-08-28
With the development of SIP technology, VoIP based audio and video communications have been widely used in our everyday work. And in enterprise communications, IP-PBX and video conferencing system helps enterprise to achieve audio, video communications, as well as effectively improve the communicati
2015-07-28
Chengdu, China, June, 26th —The grand gala themed as “IP Communication, Link China” was organized by global Top 2 SIP Phone Provider Yealink in Chengdu.
2015-06-26
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